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| Encompass Textiles and Interiors believes in providing our customers with not only products with exceptional value, but also an array of services to compliment those products.
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| Consulting Services and Systems |
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| Encompass Textiles and Interiors offers a variety of programs, systems and services to help healthcare providers and linen processors manage their operations more efficiently and effectively.
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| ENCOMPASS
LINEN MANAGEMENT CONSULTING |
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Encompass Linen Management Consulting is a comprehensive consulting
program that analyzes the procurement, distribution and utilization of
textiles and related products to identify opportunities to drive out cost.
The Encompass implementation is a four-phase process that combines products, systems and services:
- Phase 1: Survey
- Phase 2: Results
- Phase 3: Action
- Phase 4: Measure
Through the Encompass approach, we have saved customers an average of $300 per bed. Since 1993, this program has saved our customers in excess of $26 million.
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| SMART SOLUTIONS™ |
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Our experienced team of linen management consultants believes that education is key to the success of the Encompass Consulting program, and has developed several educational resources to help.
The Smart Solutions curriculum is now available online for download.
• click here
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| EXECUTOR 2000™ AND executorNET™ LINEN MANAGEMENT SOFTWARE SYSTEMS |
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For years Encompass has provided its customers with linen management software solutions that have provided the necessary information to make informed decisions concerning utilization, inventory management and product modifications.
An industry leader since it was introduced in 1999, Executor? 2000 Linen Management Software System is a Windows?-based application that tracks usage, inventories and costs. It provides par level management to ensure that appropriate product quantities ? not too little or too much ? are stocked in each department.
Once again proving a leader in technology, the latest version in the Executor family, executorNET, brings the power of Executor to the Internet. Enhanced reporting, improved security, and the ease-of-mind knowing your data is backed up every day, are just three of the benefits that executorNET offers.
?Working with Encompass Group has made my life easier for two reasons: first, by conscientiously using Executor 2000?, I have much more faith in the numbers we?re getting and second, now I can actually show people reliable data regarding what?s going on with our linen usage. It also helps people gain perspective. Now I hear staff on the nursing floors saying to each other, ?You shouldn?t do it that way. It costs a lot of money.??
Manager, Materials Management
St. Peter?s Health Care Services
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At Encompass we pride ourselves on providing the best service in the industry. We know that getting the right product to you at the right time is critical to helping you manage your operation.
Our tradition of service is built around our vertically integrated supply chain, dedicated customer service specialists, and our network of national distribution centers. Today, and in the future, we are dedicated to delivering the highest service levels in the industry.
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| Dedicated Customer Service |
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We know how important it is to our customers to get answers when they need them. Our trained team of customer service representatives located at our two National Service Centers in McDonough, Georgia and St. Paul, Minnesota are dedicated to addressing issues and getting answers. Our customer service advantage includes:
- Inventory commitments that allow us to maintain high service levels and fill rates
- Same-day shipping
- Custom marking and embroidery options
- Real time information on order and shipping status
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| National Distribution |
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Encompass offers one of the most comprehensive textile product distribution capabilities of any major supplier in the healthcare industry. We manage our logistics from our network of National Service Centers to ensure our customers receive the product they need, when they need it.
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Windows is a registered trademark of Microsoft Corporation in the United States.
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