Better care starts with safety and comfort.

Let us know how we can help.

We appreciate your interest in The Pillow Factory! Feel free to contact us to learn more about our products, request samples, or find out how to become an authorized distributor. The Pillow Factory products are only sold to authorized distributors.

The Pillow Factory Headquarters
A Division of Encompass Group, LLC
955 Campus Drive
Mundelein, IL 60060
Toll-Free: 800-222-9319
Phone: 847-680-3388
Fax: 847-367-0620
Email: pillowfactory@encompassgroup.net

List of Extensions:
Accounts Payable - 231
Accounts Receivable - 235
Contracts & Rebates - 235
Customer Service - 0
Healthcare Inquiries - 235
Hospitality Inquiries - 224
IT - 228
Logistic - 229
Marketing / Healthcare & Other – 235
Marketing / Hospitality - 224
Purchasing – 229
Quality Control – 235
Returns – 235

Contacts:

Michael D. Green
President
Extension 226

Javier Zamora
Vice-President/General Manager
Extension 232

Jim Crossno
Vice-President, Institutional Sales
866-834-0613

Katharine Friedman
Director of Healthcare Marketing & Product Development
Extension 235

Daria Wicinski
Director of Hospitality Marketing & Product Development
Extension 224

Tom Shaw
Director of Information Technology
Extension 228

Lizz Morris
Operations Planning & Logistics Manager
Extension 229

Terry Voelker
Special Projects Manager
Extension 221

Jane Williams
Customer Care Manager
Extension 222